Refund policy

Please inspect your order upon reception and contact us if the item is defective, damaged or if you receive the wrong item. 

We accept exchanges and returns for damaged or faulty items within 48h of delivery date.

Please note that this applies only to orders placed on wearecaeli.com. For purchases made through third-party retailers, we advise you to contact the place of purchase for assistance.

All refunds will be processed to the original method of payment.

Cannot find what you are looking for? Please contact us